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When a patient refund check needs to be voided and the Transaction Edit List has not been moved to permanent file, the following steps should be taken:

 

Select Web Client > System Menu > Accounts Payable > Hand Written Checks

 

1.Select the check to be voided from the Current Transactions display at the bottom of the screen.

•In the Vendor field, enter 99999. This will zero out the check amount and record the payee as Voided Check.

•The General Ledger number will display as the Accounts Payable Control Account number.

•Select Update.

 

2.Print the Transaction Edit List and move it to permanent files.

 

3.Enter the Charge Review screen within Patient Accounting.

•Select the line of the patient refund to be voided.

•Select the red X to delete that charge.

 

4.Enter the Refunds system in Accounts Payable.

•Refund Entry and Review.

•Enter the patient number and refund number used when the check was created.

•Once the system displays the refund, remove the Pay Code of P.

•Select Update.