<< Click to Display Table of Contents >> Navigation:  Appointment Tracking Board > Broadcast Messaging > Sending a New Message

To begin sending a new message, first select a facility from the Facility drop-down and then select New Message.

 

Select Send To to select the patients that will receive the message.

 

Select Send To

 

 

Select by Appointment may be selected to send the message based on the type of appointments that are scheduled.

 

Once selected, filters are available to narrow down the types of appointments the message will be sent to. If any filters are selected, select Search to display the results. Select all applicable patients and then choose Select.

 

Select Send To By Appointment Type

 

 

Select by Profile may be selected to send the message to specific profiles, even if the patient does not have an appointment.

 

Once selected, a Search option is available to search for profiles by name, date of birth or phone number. If information is entered into the Search field, select Search to display the results. Select all applicable patients and then choose Select.

 

Select Send To By Patient Profile

 

 

Select Complete once all Send To selections have been made. The screen will then return to the Create Message screen.

 

Enter a Subject that will appear in the subject line of the email being sent to patients.

 

Enter the Message that will be sent in the email and text message to the patients.

 

NOTE: <No Reply> is automatically added to the end of the message so that patients will not try to respond to the message being sent.

 

The Override opt in/out option may be selected to bypass the checking of the opt in/out status of the patient prior to sending the message.

 

A test message may be sent for review prior to sending to the selected list of patients. Simply enter a cell phone number and/or email address and select Send Test.

 

NOTE: Test messages are not tracked within Patient Connect.

 

After all information has been entered, select Send Message to send the message to all of the selected patients.