Introduction
Welcome
What's New
Appointment Requests Time Stamp -- PC-2942
Broadcast Message by Worklist -- PC-2676
Eligibility - Location/Resource & Appointment Type Added to Headers -- PC-1356
Message Notification for Sending SMS to Landline -- PC-2736
Patient Chat Default Agent Name -- PC-3285
Worklist Auto Purge -- PC-2675
Overview
Patient Connect Security
Configurations
Eligibility Verification
General Configurations
Bot Configuration
Webhooks
Security
Patient Appointment Requests
Overview
Appointment Request via Web
Appointment Request via QR Code
Appointment Confirmations and Reminders
Overview
Table Maintenance
General Control Table
Location and Personnel Tables
Tasks/Procedures Table
Task Resource
Appointment Affirmation
Appointment Confirmation
Appointment Reminder
Appointment Tracking Board
Overview
Scheduling Appointments
Scheduling Patients
Patient Visits
Rescheduling Appointments
Scheduled Appointments Tab
Expanded Demographics
Confirming Appointments
Canceling Appointments
Document Request
Viewing Documents
Submitting Documents
Pre-Registration Form
Drivers License
Insurance Card
Consent Form
Moving Documents
Eligibility Check
Configurations
Checking Eligibility
Verification History
Payment Collections
Required Setup
Requesting a Payment
Appointment Requests Tab
Completing a Request for New Patient
Completing a Request for an Existing Patient
Deleting Appointment Requests
Unscheduled Appointments Tab
Scheduling Unscheduled Appointments
Cancelling Unscheduled Appointments
Worklist Tab
Adding Profile/Visit to Worklist
Broadcast Messaging
Sending a New Message
Message Preview
Message Status and Follow-up
Patient Chat
Setup
Initiating a Conversation with a Patient
Patient Authentication
Patient Chat Features
Ending a Conversation
All Chats
Print Reports
Appointment Messages - Opt In/Out
How to Print
Description and Usage
Resources